Lesson 6 of 6Free to read

Facilities, Pests, Food Defense, and Exam Day

Garbage, pests, and handwashing sinks, the Employees FIRST food defense framework, every number worth memorizing, and how to read the exam questions on the day.

9 min readSafe Facilities and Pest Management

Garbage

  • Indoor garbage containers must be leak-proof, pest-proof, and have tight-fitting lids.
  • Line them with bags, and empty them before they overflow.
  • Clean the containers themselves regularly, inside and out.
  • Take the garbage out often, and wash your hands afterward.
  • Do not carry garbage across a food prep area if there is another route.
  • Outdoor containers and dumpsters sit on a smooth, durable, and nonabsorbent surface such as concrete or asphalt, with lids closed and drain plugs in place.
  • If pests or odor are becoming a problem, one legitimate fix is more frequent garbage collection.

Pests

Pests carry pathogens on their bodies and in their droppings, and a visible infestation can close an operation.

How to keep them out:

  • Keep exterior doors closed, with door sweeps and screens in good repair
  • Seal cracks, gaps, and holes in walls, floors, and around pipes
  • Inspect deliveries for pests before bringing them in
  • Store food in sealed containers, 6 inches off the floor
  • Clean up spills and crumbs right away
  • Fix leaks. Pests need water as much as food
  • Get rid of clutter, cardboard, and standing water

Signs to report to your manager immediately:

PestSigns
CockroachesDroppings that look like black pepper or coffee grounds, a strong oily musty smell, capsule-shaped egg cases, live insects in dark warm damp places. Seeing one in daylight usually means there are many.
RodentsDark pellet-shaped droppings, gnaw marks on packaging and wood, shredded nesting material, dark greasy rub marks along walls and baseboards, tracks in dust
FliesLive flies near food or drains, maggots in garbage or drains, small dark specks on walls and light fixtures

Pesticides are not your job. Only a licensed pest control operator (PCO) applies chemicals in a foodservice operation. Your job is prevention and reporting.

Exam Tip: Cockroach droppings look like black pepper, and there is an oily musty smell. Rodent signs are droppings, gnaw marks, nesting material, and greasy rub marks. Report the signs. Do not spray anything yourself.

Handwashing Sinks and Facility Basics

  • A handwashing sink is for handwashing only, and must be stocked with soap, a way to dry hands, a waste container, and running water at least 100F (38C).
  • Never block a handwashing sink with a cart, a box, or a trash can.
  • Report leaks, broken equipment, cracked floor tiles, burned-out lights, and anything else that could contaminate food.
  • Light bulbs over food prep and storage areas must be shatter-resistant or shielded, so a broken bulb does not become physical contamination.

Everything so far has been about preventing accidental contamination. Food defense is about protecting food from deliberate contamination or tampering.

The threat can come from a disgruntled current or former employee, a competitor, an activist, a vendor, or a stranger who walks in through an unlocked back door.

The FDA tool used to build employee awareness is Employees FIRST:

LetterMeaning
FFollow your company's food defense plan and procedures
IInspect your work area and the areas around it
RRecognize anything out of the ordinary
SSecure all ingredients, supplies, and finished product
TTell management if you notice anything unusual or suspicious

What "out of the ordinary" looks like on a shift:

  • A stranger in the kitchen, the walk-in, or the storeroom
  • Someone taking photos of prep areas or asking oddly detailed questions about your procedures
  • A container that has been opened, resealed, or moved
  • Packaging with a broken seal, a torn label, or a stain that was not there before
  • Chemicals stored somewhere they do not belong
  • A back door propped open

What to do: do not taste it, do not try to fix it, and do not throw it out on your own. Tell your manager immediately and leave the item where it is.

Exam Tip: The acronym is FIRST: Follow, Inspect, Recognize, Secure, Tell. If you learned an older five-letter food defense acronym from an out-of-date book, that framework has been replaced.


Everything worth memorizing, in one place. If you only have twenty minutes before your exam, read this section.

Temperatures

TemperatureWhat it is
41F to 135F (5C to 57C)The temperature danger zone
165F (74C) for 15 secondsPoultry, stuffing, stuffed food, mixed dishes with cooked and raw TCS ingredients, food reheated for hot holding
155F (68C) for 17 secondsGround meat, ground seafood, injected or mechanically tenderized meat, eggs for hot holding
145F (63C) for 15 secondsSeafood, steaks and chops, commercially raised game, eggs for immediate service
145F (63C) for 4 minutesRoasts
135F (57C)Fruit, vegetables, grains, and legumes for hot holding. Also the minimum for hot holding anything.
41F (5C) or belowCold holding, and cold TCS food at receiving
0F (-18C) or belowFreezer
50F to 70F (10C to 21C)Dry storage
100F (38C)Minimum water temperature at a handwashing sink
110F (43C)Minimum wash-water temperature in a three-compartment sink
171F (77C) for 30 secondsHot water sanitizing by immersion
180F (82C)Final rinse, high-temperature dish machine (165F / 74C for a stationary rack single-temperature machine)
70F (21C) or lowerMaximum water temperature for thawing under running water
32F (0C)Ice-point calibration target for a thermometer
Plus or minus 2F (1C)Required thermometer accuracy for food

Times

TimeWhat it applies to
10 to 15 secondsScrubbing during handwashing
2 hoursCooling stage 1, from 135F (57C) to 70F (21C)
4 hoursCooling stage 2, from 70F (21C) to 41F (5C)
6 hoursTotal cooling time, 135F (57C) to 41F (5C)
2 hoursMaximum time to reheat food to 165F (74C) for hot holding
4 hoursMaximum cumulative time TCS food may spend in the danger zone before it must be discarded
4 hoursMaximum continuous use of a food-contact surface before cleaning and sanitizing
4 hoursMaximum interval between temperature checks of held food (2 hours is best practice)
7 daysMaximum date-marked storage of ready-to-eat TCS food at 41F (5C) or below, counting the prep day as Day 1
24 hoursSymptom-free period generally required before returning to work after vomiting or diarrhea
3 yearsTypical validity of a ServSafe Food Handler certificate

Sanitizer Concentrations

SanitizerppmMinimum water temperatureMinimum contact time
Chlorine50 to 9975F (24C)7 seconds
Quats200 (follow the label)75F (24C)30 seconds
Iodine12.5 to 2568F (20C)30 seconds

Lists Worth Memorizing

The Big 9 allergens: milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soybeans, sesame.

The Big 6 pathogens: Salmonella Typhi, nontyphoidal Salmonella, Shigella, Shiga toxin-producing E. coli, Hepatitis A, norovirus.

The four reportable symptoms: vomiting, diarrhea, jaundice, sore throat with fever.

The four high-risk populations: older adults, children under 5, pregnant people, people with weakened immune systems.

The five CDC risk factors: unsafe sources, inadequate cooking, improper holding temperatures, contaminated equipment, poor personal hygiene.

FAT TOM: Food, Acidity, Temperature, Time, Oxygen, Moisture.

The four thawing methods: refrigerator, running water at 70F (21C) or lower, microwave then cook immediately, as part of cooking.

Cooler storage order, top to bottom: ready-to-eat, seafood, whole cuts of beef and pork, ground meat, poultry.

The five cleaning steps: scrape, wash, rinse, sanitize, air dry.

Employees FIRST: Follow, Inspect, Recognize, Secure, Tell.


Before you start:

  • Find a quiet place with a stable internet connection. The exam is unproctored, so you can take it at home.
  • Have your certificate details ready: your legal name spelled correctly, and your employer if the form asks.
  • Read the Quick Reference section one more time.

While you take it:

  • There is no time limit. Slow down. Nobody is timing you.
  • Read the whole question, then read all four options before you choose. Several questions include an option that is true but does not answer the question asked.
  • Watch for the words "first," "best," "most," "never," and "except." These change the answer completely. "What should the food handler do first?" and "What should the food handler do?" have different correct answers.
  • Watch for the setting. A hospital, nursing home, preschool, or daycare means a high-risk population and stricter rules.
  • Watch for the food type. Ready-to-eat changes the answer. Ground changes the answer. Stuffed changes the answer.
  • When two options look right, pick the one that is safer and that acts sooner. Food safety answers are conservative. When in doubt, throw it out, wash your hands, and tell your manager.
  • Skip and come back rather than sitting on one question.

Common traps:

TrapThe truth
"Use hand antiseptic instead of washing"Never. Only after washing.
"Change gloves" without washing handsRemove gloves, wash hands, then put on new gloves.
"Cool it in the walk-in" for a big pot of hot soupUse an approved cooling method first.
"Reheat it on the steam table"Steam tables hold, they do not reheat.
"Rinse the allergen off"Cross-contact cannot be washed or cooked out. Discard it.
"It looks and smells fine"Contaminated food usually does.
"Thaw it on the counter"Never an approved method.
Eight major allergensThere are nine. Sesame is the ninth.

Written and reviewed by , Editor

Checked against the FDA Food Code 2022 and the November 2024 Supplement, and the ServSafe Manager Book, 9th Edition.

Last reviewed . How this material is reviewed