Garbage
- Indoor garbage containers must be leak-proof, pest-proof, and have tight-fitting lids.
- Line them with bags, and empty them before they overflow.
- Clean the containers themselves regularly, inside and out.
- Take the garbage out often, and wash your hands afterward.
- Do not carry garbage across a food prep area if there is another route.
- Outdoor containers and dumpsters sit on a smooth, durable, and nonabsorbent surface such as concrete or asphalt, with lids closed and drain plugs in place.
- If pests or odor are becoming a problem, one legitimate fix is more frequent garbage collection.
Pests
Pests carry pathogens on their bodies and in their droppings, and a visible infestation can close an operation.
How to keep them out:
- Keep exterior doors closed, with door sweeps and screens in good repair
- Seal cracks, gaps, and holes in walls, floors, and around pipes
- Inspect deliveries for pests before bringing them in
- Store food in sealed containers, 6 inches off the floor
- Clean up spills and crumbs right away
- Fix leaks. Pests need water as much as food
- Get rid of clutter, cardboard, and standing water
Signs to report to your manager immediately:
| Pest | Signs |
|---|---|
| Cockroaches | Droppings that look like black pepper or coffee grounds, a strong oily musty smell, capsule-shaped egg cases, live insects in dark warm damp places. Seeing one in daylight usually means there are many. |
| Rodents | Dark pellet-shaped droppings, gnaw marks on packaging and wood, shredded nesting material, dark greasy rub marks along walls and baseboards, tracks in dust |
| Flies | Live flies near food or drains, maggots in garbage or drains, small dark specks on walls and light fixtures |
Pesticides are not your job. Only a licensed pest control operator (PCO) applies chemicals in a foodservice operation. Your job is prevention and reporting.
Exam Tip: Cockroach droppings look like black pepper, and there is an oily musty smell. Rodent signs are droppings, gnaw marks, nesting material, and greasy rub marks. Report the signs. Do not spray anything yourself.
Handwashing Sinks and Facility Basics
- A handwashing sink is for handwashing only, and must be stocked with soap, a way to dry hands, a waste container, and running water at least 100F (38C).
- Never block a handwashing sink with a cart, a box, or a trash can.
- Report leaks, broken equipment, cracked floor tiles, burned-out lights, and anything else that could contaminate food.
- Light bulbs over food prep and storage areas must be shatter-resistant or shielded, so a broken bulb does not become physical contamination.
Everything so far has been about preventing accidental contamination. Food defense is about protecting food from deliberate contamination or tampering.
The threat can come from a disgruntled current or former employee, a competitor, an activist, a vendor, or a stranger who walks in through an unlocked back door.
The FDA tool used to build employee awareness is Employees FIRST:
| Letter | Meaning |
|---|---|
| F | Follow your company's food defense plan and procedures |
| I | Inspect your work area and the areas around it |
| R | Recognize anything out of the ordinary |
| S | Secure all ingredients, supplies, and finished product |
| T | Tell management if you notice anything unusual or suspicious |
What "out of the ordinary" looks like on a shift:
- A stranger in the kitchen, the walk-in, or the storeroom
- Someone taking photos of prep areas or asking oddly detailed questions about your procedures
- A container that has been opened, resealed, or moved
- Packaging with a broken seal, a torn label, or a stain that was not there before
- Chemicals stored somewhere they do not belong
- A back door propped open
What to do: do not taste it, do not try to fix it, and do not throw it out on your own. Tell your manager immediately and leave the item where it is.
Exam Tip: The acronym is FIRST: Follow, Inspect, Recognize, Secure, Tell. If you learned an older five-letter food defense acronym from an out-of-date book, that framework has been replaced.
Everything worth memorizing, in one place. If you only have twenty minutes before your exam, read this section.
Temperatures
| Temperature | What it is |
|---|---|
| 41F to 135F (5C to 57C) | The temperature danger zone |
| 165F (74C) for 15 seconds | Poultry, stuffing, stuffed food, mixed dishes with cooked and raw TCS ingredients, food reheated for hot holding |
| 155F (68C) for 17 seconds | Ground meat, ground seafood, injected or mechanically tenderized meat, eggs for hot holding |
| 145F (63C) for 15 seconds | Seafood, steaks and chops, commercially raised game, eggs for immediate service |
| 145F (63C) for 4 minutes | Roasts |
| 135F (57C) | Fruit, vegetables, grains, and legumes for hot holding. Also the minimum for hot holding anything. |
| 41F (5C) or below | Cold holding, and cold TCS food at receiving |
| 0F (-18C) or below | Freezer |
| 50F to 70F (10C to 21C) | Dry storage |
| 100F (38C) | Minimum water temperature at a handwashing sink |
| 110F (43C) | Minimum wash-water temperature in a three-compartment sink |
| 171F (77C) for 30 seconds | Hot water sanitizing by immersion |
| 180F (82C) | Final rinse, high-temperature dish machine (165F / 74C for a stationary rack single-temperature machine) |
| 70F (21C) or lower | Maximum water temperature for thawing under running water |
| 32F (0C) | Ice-point calibration target for a thermometer |
| Plus or minus 2F (1C) | Required thermometer accuracy for food |
Times
| Time | What it applies to |
|---|---|
| 10 to 15 seconds | Scrubbing during handwashing |
| 2 hours | Cooling stage 1, from 135F (57C) to 70F (21C) |
| 4 hours | Cooling stage 2, from 70F (21C) to 41F (5C) |
| 6 hours | Total cooling time, 135F (57C) to 41F (5C) |
| 2 hours | Maximum time to reheat food to 165F (74C) for hot holding |
| 4 hours | Maximum cumulative time TCS food may spend in the danger zone before it must be discarded |
| 4 hours | Maximum continuous use of a food-contact surface before cleaning and sanitizing |
| 4 hours | Maximum interval between temperature checks of held food (2 hours is best practice) |
| 7 days | Maximum date-marked storage of ready-to-eat TCS food at 41F (5C) or below, counting the prep day as Day 1 |
| 24 hours | Symptom-free period generally required before returning to work after vomiting or diarrhea |
| 3 years | Typical validity of a ServSafe Food Handler certificate |
Sanitizer Concentrations
| Sanitizer | ppm | Minimum water temperature | Minimum contact time |
|---|---|---|---|
| Chlorine | 50 to 99 | 75F (24C) | 7 seconds |
| Quats | 200 (follow the label) | 75F (24C) | 30 seconds |
| Iodine | 12.5 to 25 | 68F (20C) | 30 seconds |
Lists Worth Memorizing
The Big 9 allergens: milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soybeans, sesame.
The Big 6 pathogens: Salmonella Typhi, nontyphoidal Salmonella, Shigella, Shiga toxin-producing E. coli, Hepatitis A, norovirus.
The four reportable symptoms: vomiting, diarrhea, jaundice, sore throat with fever.
The four high-risk populations: older adults, children under 5, pregnant people, people with weakened immune systems.
The five CDC risk factors: unsafe sources, inadequate cooking, improper holding temperatures, contaminated equipment, poor personal hygiene.
FAT TOM: Food, Acidity, Temperature, Time, Oxygen, Moisture.
The four thawing methods: refrigerator, running water at 70F (21C) or lower, microwave then cook immediately, as part of cooking.
Cooler storage order, top to bottom: ready-to-eat, seafood, whole cuts of beef and pork, ground meat, poultry.
The five cleaning steps: scrape, wash, rinse, sanitize, air dry.
Employees FIRST: Follow, Inspect, Recognize, Secure, Tell.
Before you start:
- Find a quiet place with a stable internet connection. The exam is unproctored, so you can take it at home.
- Have your certificate details ready: your legal name spelled correctly, and your employer if the form asks.
- Read the Quick Reference section one more time.
While you take it:
- There is no time limit. Slow down. Nobody is timing you.
- Read the whole question, then read all four options before you choose. Several questions include an option that is true but does not answer the question asked.
- Watch for the words "first," "best," "most," "never," and "except." These change the answer completely. "What should the food handler do first?" and "What should the food handler do?" have different correct answers.
- Watch for the setting. A hospital, nursing home, preschool, or daycare means a high-risk population and stricter rules.
- Watch for the food type. Ready-to-eat changes the answer. Ground changes the answer. Stuffed changes the answer.
- When two options look right, pick the one that is safer and that acts sooner. Food safety answers are conservative. When in doubt, throw it out, wash your hands, and tell your manager.
- Skip and come back rather than sitting on one question.
Common traps:
| Trap | The truth |
|---|---|
| "Use hand antiseptic instead of washing" | Never. Only after washing. |
| "Change gloves" without washing hands | Remove gloves, wash hands, then put on new gloves. |
| "Cool it in the walk-in" for a big pot of hot soup | Use an approved cooling method first. |
| "Reheat it on the steam table" | Steam tables hold, they do not reheat. |
| "Rinse the allergen off" | Cross-contact cannot be washed or cooked out. Discard it. |
| "It looks and smells fine" | Contaminated food usually does. |
| "Thaw it on the counter" | Never an approved method. |
| Eight major allergens | There are nine. Sesame is the ninth. |
Written and reviewed by Dana Whitfield, Editor
Checked against the FDA Food Code 2022 and the November 2024 Supplement, and the ServSafe Manager Book, 9th Edition.
Last reviewed . How this material is reviewed